PAYMENT AND DELIVERY
Cash on delivery can make a first order feel more familiar, but availability depends on the destination, carrier and active basket. The live checkout is the final source of truth.
Cash on delivery is available only when the checkout offers it for the entered address and selected shipping method. If the option does not appear, it cannot be used for that order route. Never rely on a banner instead of the current checkout.
Why the option can appear or disappear
Payment methods may depend on country, postcode, carrier coverage, basket value and operational limits. Changing the delivery address or shipping method can therefore change the available choices.
The currency follows the active language route, while the payment options are calculated from the actual order details.
Check the address before confirming
Use a complete name, reachable telephone number, correct postcode and a delivery address where the parcel can be accepted. Missing details are a common cause of delay or return.
Review the products, quantities, flavour variants and SKUs before submitting the order because payment at handover does not replace order verification.
Prepare for the parcel handover
Follow the tracking updates and make sure an adult recipient can accept the parcel where required. Keep the order number available if you contact support.
If the parcel appears damaged, document the packaging before opening it and follow the published support and return process.
Final checklist
- Enter a complete delivery address and postcode.
- Provide a reachable phone number and email address.
- Select the available shipping method first.
- Confirm that cash on delivery is shown in checkout.
- Review flavour, nicotine option, SKU and total.
- Follow tracking and prepare for adult handover.
Editorial method: Payment availability is described from the live WooCommerce checkout and published delivery policy. The checkout result for the submitted address overrides general promotional wording.